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Privacy policy

Last Updated: September 16, 2026

Las Chalupas Mexican Restaurant (“Las Chalupas,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, place an online order, participate in our rewards program, make a reservation, submit a form, communicate with us, or otherwise interact with Las Chalupas.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

Depending on how you interact with Las Chalupas, we may collect information such as:

• Name
• Telephone number
• Email address
• Birthday or date of birth information provided through our rewards program
• Online ordering and transaction information
• Order history and preferences
• Rewards and loyalty program information
• Reservation information
• Information submitted through our Contact Us forms
• Employment application information
• Messages, requests, comments, or other information you voluntarily provide to us

Payment information associated with online orders is processed through our payment and technology providers, including Toast. Las Chalupas does not intend to independently store complete payment card information submitted through Toast’s payment system.
 

2. Online Ordering and Payments

Las Chalupas uses Toast to provide online ordering, payment processing, and certain restaurant technology services.

When you place an online order, information necessary to process and fulfill your order may be collected and processed through Toast. This may include your name, contact information, order information, delivery or pickup information, transaction information, and other information necessary to complete your purchase.

Toast’s collection and use of information through its services is also subject to Toast’s own privacy practices and policies.

3. Las Chalupas Rewards Program

Guests may voluntarily participate in our rewards and loyalty program.

Depending on the information provided during enrollment or use of the program, we may collect or have access to information such as:

  • Name

  • Telephone number

  • Email address

  • Birthday information

  • Rewards activity

  • Order and purchase history

  • Loyalty points, rewards, and redemption activity

We use this information to administer the program, provide rewards, recognize returning guests, and communicate relevant offers or promotions when permitted.

Participation in our rewards program is voluntary.

4. Email and Marketing Communications

With your permission or as otherwise permitted by applicable law, Las Chalupas may use your email address to send information such as:

  • Special offers

  • Restaurant promotions

  • New menu items

  • Events

  • Rewards information

  • Restaurant news and announcements

You may unsubscribe from promotional emails by following the unsubscribe instructions provided in those communications.

We may continue to send non-promotional communications when necessary to complete a transaction, respond to a request, or provide information about a service you requested.

5. Text Message Marketing

Guests may have the option to separately consent to receive promotional text messages from Las Chalupas.

Marketing text messages may include information about promotions, special offers, rewards, events, and restaurant news.

Consent to receive promotional text messages is not required to make a purchase.

Message and data rates may apply depending on your wireless carrier and plan. Message frequency may vary.

You may withdraw your consent to marketing text messages using the opt-out method provided in the messages, such as replying STOP when applicable.

6. Contact Forms, Reservations, and Employment Applications

Our website may allow visitors to provide information through forms, including:

  • Contact Us requests

  • Reservations

  • Employment applications

  • General questions or requests

  • Other restaurant-related inquiries

Information submitted through these forms will be used to respond to or process the specific request and for legitimate restaurant business purposes.

Please do not submit sensitive personal information through a general contact form unless it is specifically requested and necessary for the purpose of the form.

7. How We Use Personal Information

We may use information we collect to:

  • Process and fulfill online orders

  • Process payments through our service providers

  • Manage reservations

  • Operate our rewards program

  • Provide customer service

  • Respond to questions and requests

  • Process employment applications

  • Send promotional emails or text messages when permitted

  • Provide offers and restaurant information

  • Understand guest preferences and improve our services

  • Maintain the security and operation of our website and restaurant systems

  • Prevent fraud or misuse

  • Comply with applicable legal requirements

  • Protect the rights, safety, and property of Las Chalupas, our guests, our employees, and others

8. Service Providers and Third-Party Services

Las Chalupas may use third-party companies and platforms to help operate our restaurant, website, online ordering, payments, marketing, maps, social media, and delivery services.

These may include services provided by companies such as Toast, DoorDash, Google, Facebook, and Instagram.

When you choose to interact with a third-party service or follow a link to another website or platform, that company’s own privacy policy and terms may apply.

Las Chalupas is not responsible for the privacy practices of independently operated third-party websites or services.

9. We Do Not Sell Personal Information

Las Chalupas does not sell personal information to third parties for money.

We do not receive payment in exchange for selling our guests’ personal information.

We may, however, provide information to service providers when reasonably necessary for them to perform services on our behalf, process transactions, operate restaurant technology, provide delivery or ordering services, or otherwise support our business, subject to applicable law.

10. Cookies and Website Analytics

Our website and the third-party services integrated with it may use cookies or similar technologies necessary for website functionality, online ordering, security, or other services.

Las Chalupas is currently reviewing the specific analytics, advertising, and tracking technologies used on its website. This Privacy Policy may be updated to provide additional information about those technologies and the choices available to website visitors.

11. Children’s Privacy

Our website is intended for a general audience and is not directed specifically to children under the age of 13.

Las Chalupas does not knowingly seek to collect personal information online directly from children under 13.

If we become aware that personal information from a child under 13 has been submitted to us without appropriate authorization, we may take reasonable steps to delete or otherwise appropriately handle that information as required by applicable law.

12. Data Security

Las Chalupas takes reasonable administrative, operational, and technical measures designed to protect personal information.

We also rely on established service providers, including payment and restaurant technology providers, to process certain information securely.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

13. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, maintain appropriate records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the service through which it was collected.

14. Your Privacy Choices

Depending on the circumstances and applicable law, you may contact us to:

  • Ask questions about how we handle your personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Unsubscribe from promotional email communications

  • Opt out of promotional text messages

  • Ask about other privacy choices that may be available to you

Certain information may need to be retained when required for legitimate business, transaction, security, tax, accounting, legal, or compliance purposes.

15. Changes to This Privacy Policy

Las Chalupas may update this Privacy Policy from time to time to reflect changes in our website, technology, restaurant operations, service providers, or applicable legal requirements.

When we make changes, we may update the “Last Updated” date at the top of this policy.

We encourage visitors to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or how Las Chalupas handles personal information, please contact us:

Las Chalupas Mexican Restaurant
1300 N State St
North Vernon, IN 47265
Phone: (812) 352-7900

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